About Crew Surge

Built by People Who Understand Utility Storm Response

Crew Surge was created by a team with deep experience in electric utility technology, operations and emergency resource management.

100+Years of combined utility technology experience
5Leadership team members
37+Years of direct AEP storm response experience
Our Purpose

Why Crew Surge Exists

When the utility calls, the first answer can still depend on spreadsheets, phone calls and memory.

Crew Surge was built to help contractors understand available resources, build crews and deliver accurate rosters with less administrative work — so they can respond to multiple utilities simultaneously and mobilize hundreds of crew members efficiently.

Our Focus

Built for the Utility Contractor

Crew Surge is built specifically for electric utility contractors supporting storm and emergency restoration. It is not a general workforce management system adapted to storm response.

From polling your own workforce to building crews and generating utility ready rosters, Crew Surge helps manage the response from the first request through mobilization. Crew Surge Hub extends that response to subcontractors and partners.

Utility line crew in the field
Our Storm Technology Experience

20+ Years Building Utility Storm Response Technology

For more than 20 years, members of our team have built technology used to support major utility storm response. That experience includes Resource on Demand (RoD), an emergency response management solution for electric utilities and RAMP-UP, a mutual assistance tool used by EEI and Regional Mutual Assistance Groups (RMAGs) to coordinate resource sharing between utilities.

Crew Surge brings that storm resource management experience to the contractor side of the response, where speed, visibility and accurate commitments matter. We are applying that experience to help contractors coordinate their own people, subcontractors and partners and move from availability to committed crews and utility-ready rosters.

Our Story

From Concept to Platform

Crew Surge Launches

Crew Surge was created to modernize the way electric utility contractors manage resources during storm and emergency response. Initial focus: Poll → Build → Roster.

Working With Contractors

Crew Surge began working directly with electric utility contractors, bringing the platform into real-world storm response operations and learning from actual workflows.

Continuing to Build

Crew Surge continued expanding and refining Polling, Crew Building and Roster Generation, emphasizing reduced administrative effort and improved visibility.

Introducing Crew Surge Hub

Hub expanded the platform to subcontractors and partners, helping identify capacity, request availability, track commitments and bring multiple companies together.

What Guides Us

Mission, Vision and Values

Mission

To help electric utility contractors mobilize resources faster and more effectively by providing the technology and situational awareness needed to manage storm response from the first request through the utility ready roster.

Vision

A storm response environment where contractors can quickly understand their complete resource capacity, coordinate employees, subcontractors and partners and confidently respond to utility requests without relying on disconnected manual processes.

Values
  • Innovation: We build for real contractor needs — not hypothetical workflows — and keep improving how storm mobilization works in the field.
  • Reliability: We support the moments that matter most — during the storm, not just in ideal conditions — so contractors can count on the platform when it counts.
  • Collaboration: We connect contractors, subcontractors and utilities for a more coordinated response, because stronger networks produce better outcomes.
Leadership

Meet the People Behind Crew Surge

Five leaders bringing utility, product and technology experience together

Your Next Storm Call

See What Crew Surge Can Do for Your Team

Explore a more connected way to manage storm mobilization